Covington Auto Repair

Great shop to have all our rigs serviced at!

Appreciate the great customer service & honesty!

I like taking my vehicles here because I am treated like a friend and get straight honest answers.

Excellent work done by Bryan and his crew and they even delivered my truck to my office when it was done. Great Job Valley Automotive Electric!!!

We recently took our Honda minivan to Valley Automotive for a radiator flush. Not only did they do an excellent job with that they noticed upon inspection that we had a few issues on are van we weren't aware of but that needed to be addressed. We were able to get our van fixed and ready for the winter ahead. The staff was very friendly and helpful. They were prompt in letting us know of our car issues as well as letting us know when the car would be ready for pick up. They also use an emailing system to show the estimates. I would highly recommend them to repair or maintain your car.

finished in timely manner. appreciated diagnostic advice.

Valley Automotive Electric came through for us again! My daughter was driving her car the other evening when the check engine light came on and the car started running a bit rough. My husband met her and drove/coasted it to Valley Automotive where they dropped the keys in the 'Key Drop' with a note to see if they could squeeze it in the next day. The next day we called to apologize for not having an appointment and Marena cheerfully said "No problem, that's what we are here for." They had the car fixed like new that night even though they had to stay late. That is great customer service! P.S. If you've never been here before, Marena is great. She explains everything in detail. Even gives you the priority of importance that you should have things fixed, with all the options. Never any pressure and always with a smile on her face. If I ever were to open my own business, Marena would be the person I would want meeting with my customers! (And I promise I don't know her outside of seeing her at Valley Automotive.)

When I talked to you on Mon you said it was going to be around 1100 and when I picked it up on Tues it was over $1500. Quit a big difference

We took our car in knowing it needed serious repairs. They itemized the concerns, starting with the ones impacting safety and potential breakdown, then down to the less urgent items. We needed tires and alignment done as well, and they let us know we could get the tires we need at Les Schwab for less than they could offer (they have L.S. complete alignments for them). They took the car over to L.S. to have the tires put on and the alignment done and brought it back to the shop to finish the work. I don't know how many auto shops will tell you someone else has what you need for cheaper and get it completed for you, but I trust the shop that does.

We are always very satisfied with the work performed on our two vehicles. Valley Automotive does very good work.