Covington Auto Repair

My mini van was making an awful noise and needed to be serviced ASAP. They got me in right away and even provided a loner car so I could keep my appointments that day. I was told to expect two days to complete the needed work, but was so happy when it was done the first day! My van is running quiet and smooth again. I highly recommend Valley Automotive, excellent work and amazing customer service!

The service was prompt and I only had time for a cup of java at The Testy Chef before returning to the shop for my car. Steven and all of the staff are personal and professional, and when I take my car there I feel like I am dealing with friends. Actually, I am.

they keep track and send reminders... its easy to keep the rigs running great. we have les schwab tires and they let us know when to get the rotations done. Wonderful group of people to be a client of.

It was very easy making the appointment online. Everything went well. It was done satisfactory. I was pleased.

Bryan is so good at customer service. He and his staff communicated with me the whole time the Pick up was in and even covered part of the cost of a switch that they were mis quoted on. I plan to use valley for all my car needs.

As always, a job well done and at a reasonable price.

Thanks for getting me inand out so quickly, as always you guys are awesome.

Once again I had another great experience with Valley Auto. I wouldn't trust my cars to anyone but Bryan and his team. This time, upon my mention that I felt a drip on my foot once or twice, my mechanic found a significant water standing under the carpet and padding in my car! After diligent searching, they found a leak in the windshield, which was replaced 2 months ago. Bryan took the time to talk with me and coach me through a conversation with my insurance to insure the windshield was replaced properly AND my costs for finding the leak and cleaning up the interior of the car were covered by the windshield repair company or my insurance. Bryan was going to be paid one way or another. The windshield repair wasn't his responsibility either. He didn't have to take the extra time to help me get the best outcome for my interests, both financially and in terms of getting the windshield replaced correctly this time. But he did. That's why I love Valley Auto.

Answered all my questions. Upfront and professional. Would recommend, and plan to use again.

Personal, competent, efficient, and integral.