Covington Auto Repair

It was very easy making the appointment online. Everything went well. It was done satisfactory. I was pleased.

Bryan is so good at customer service. He and his staff communicated with me the whole time the Pick up was in and even covered part of the cost of a switch that they were mis quoted on. I plan to use valley for all my car needs.

As always, a job well done and at a reasonable price.

Thanks for getting me inand out so quickly, as always you guys are awesome.

Once again I had another great experience with Valley Auto. I wouldn't trust my cars to anyone but Bryan and his team. This time, upon my mention that I felt a drip on my foot once or twice, my mechanic found a significant water standing under the carpet and padding in my car! After diligent searching, they found a leak in the windshield, which was replaced 2 months ago. Bryan took the time to talk with me and coach me through a conversation with my insurance to insure the windshield was replaced properly AND my costs for finding the leak and cleaning up the interior of the car were covered by the windshield repair company or my insurance. Bryan was going to be paid one way or another. The windshield repair wasn't his responsibility either. He didn't have to take the extra time to help me get the best outcome for my interests, both financially and in terms of getting the windshield replaced correctly this time. But he did. That's why I love Valley Auto.

Answered all my questions. Upfront and professional. Would recommend, and plan to use again.

Personal, competent, efficient, and integral.

OMG. An oil change for less than ten bucks. Tell me what you want to hear! It's a cinch I'm not paying for Bryan to drink his tequila in Mexico. Seriously, Im lucky to have a team like yours to help when I really need repair. We've got my PT Cruiser running in the best of shape, and it has 130,000 miles. More of the same, please.

The work is always first class, and the setting is getting more comfortable, a nice big flat screen in the lobby would enhance the experiance

I have heard from other people with the same problem and the quotes that they had received were quite high so I was leary about taking it anywhere but I decided that I had to get this taken care of before we were in the middle of Winter. The troubleshooting wasn't so expensive afterall and several other items were taken care, such as brake fluid flush and 1 sensor needed to be replaced and wires to front hub was repaired. I know I will be quite comfortable this winter knowing I have good brakes.