Covington Auto Repair

I was impressed with their professionalism and the ability to get the maintenance done in a reasonable time frame. They answered my questions and did not try to talk me into anything I didn't need. I would certainly give them a good recommendation.

Engine light was flashing in my son's new car. Called Valley and they advised it not be driven, so gave us the number to get it towed. Such an easy process, car was picked up and we didn't have to go to the shop until all work was diagnosed and completed to pick up the car. Even though we hadn't scheduled a service and they had to order parts, we had his car back in 2 days. We appreciate Valley's commitment to great service and being upfront on what "needs" doing vs. what will need doing at some point. We never worry about being taken advantage of at Valley and feel confident they will keep our cars running. Everyone is always super nice and helpful.

The best customer service!!

Great service. Got my truck in for repairs fast.

Valley automotive did a excellent job and the price of the repair was excellent

This is hands down the best auto mechanic shop, have ever been too I highly recommend this shop. Friendly and they let you know what is wrong with your vehicle and how much it’s gonna cost before they even touch it they are fast and they work hard for your business

Great Shop ! Great People !

Brought my in my 2006 F150 for noise coming from the rear end. I tried to self diagnose and fix with changing out the fluid in the rear differential but that did not get rid of the noise. After checking other components that could have been causing the issue I gave up. I had read all of the positive reviews from others about Valley Automotive and dropped it off. They first did their courtesy inspection along with a detailed report which I was not expecting but appreciated since I recently purchased this vehicle used. They found this issue and gave me the bad news, best case replace pinion bearing worse case replace the entire axle assembly or rebuild differential. After further investigation the found that it was much more damaged than I thought. Bryan called to provide the bad news and went through the photos of the damaged components that were added to the report. I had them replace the entire unit with a Jasper remanufactured differential along with new axles. With only 92k on the truck I felt it was totally worth it. When I picked up the truck and payed the bill it was less that I what I had written down from the estimates given over the phone. Bryan always returned my calls and answered any questions I had. The final bill also had a second page that listed all of the future services my truck will need along with their cost which will help me budget and choose what to have done in the future. I would highly recommend.

I have been a customer for many years. Valley always does great work on my old Chev. No hesitation reccommending them

Great service and attention to detail. Performed requested work and did complimentary inspection and repaired found issues, was not pushy on those repairs at all. Fair prices and great communication. Their office is closed for COVID-19 but they have dropoff options or they will pickup/dropoff your car for you if you are close (according to their pamphlet )