Engine light was flashing in my son's new car. Called Valley and they advised it not be driven, so gave us the number to get it towed. Such an easy process, car was picked up and we didn't have to go to the shop until all work was diagnosed and completed to pick up the car. Even though we hadn't scheduled a service and they had to order parts, we had his car back in 2 days. We appreciate Valley's commitment to great service and being upfront on what "needs" doing vs. what will need doing at some point. We never worry about being taken advantage of at Valley and feel confident they will keep our cars running. Everyone is always super nice and helpful.