Covington Auto Repair

Highly recommend this car service! Not 5 stars but 10!

My son and I have been using Valley Automotive for many years and have had nothing but the best care for all the cars we have taken to them. Their service is fast and friendly.

I've had positive experiences with Valley Automotive each time I have brought my truck in for service or repair. The staff is friendly and responsive. They made a great effort the last time my truck was in to ensure that I had it back before the weekend, which was much appreciated! Prices do seem to be a bit on the higher end, but with the cost of everything going up, its not surprising. My only caution would be that when you bring your vehicle in for a certain service/repair, they will complete an inspection and provide estimates on many other services and repairs they suggest. Make sure you read all of these carefully and dont feel pressured to get any unwanted services or repairs completed that you didnt request. Beyond that, the work itself has been satisfactory and my issues have all been addressed and taken care of. I would definitely recommend Valley Automotive.

Valley Automotive was great to work with! They provided a diagnostic report prior to performing work that made it easy to understand what they recommended & why. The report offered detailed information & grouped items by "needed" repairs for immediate safety/operational concerns and "optional" repairs so we could make informed decisions & stay within our budget. They communicated upfront on costs & timeframes, and their team executed our repairs within both of those estimated parameters. They were friendly & professional. The link to accept/reject their recommended services was a little finicky the first time, but I reloaded the page & it worked the second time. Would absolutely use their services again, and would have no concerns recommending them to others.

Valley Automotive was great to work with! They provided a diagnostic report prior to performing work that made it easy to understand what they recommended & why. The report offered detailed information & grouped items by "needed" repairs for immediate safety/operational concerns and "optional" repairs so we could make informed decisions & stay within our budget. They communicated upfront on costs & timeframes, and their team executed our repairs within both of those estimated parameters. They were friendly & professional. The link to accept/reject their recommended services was a little finicky the first time, but I reloaded the page & it worked the second time. Would absolutely use their services again, and would have no concerns recommending them to others.

I brought in my car to get some needed work. They advised what I needed done and anything that needed to be done now vs later. Great customer service that kept me updated throughout the process.

Emily and her team took great care of us. We're very appreciative of the thoroughness the team brings! Thank you!

They are always great about speedy work and standing behind their work!

FABUlous service here. We won't go anywhere else. They are trusted and honest. They are so great that we've sent four people there, including our son.