Covington Auto Repair

1077 reviews
(425) 310-4788Text “VAUTO” for $5 off
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Thank you to our loyal customers WHO TRUST Valley Automotive

5

Excellent work, and the best customer service. The only place I'll be taking my cars.

Thanks Kelly! We appreciate the feedback and trust.

- Valley Automotive
5

Fair price, excellent quality work.

Thanks Robert! We appreciate the feedback and we look forward to seeing you in the future.

- Valley Automotive
5

You got to go here!!! Emily and all the guys always put you and your car first. It's hard these B&H to find a good honest and reliable shop. Thanks to the whole crew for always taking care of my vehicles.

Thanks Charlie! We always appreciate the positive feedback.

- Valley Automotive
5

This is the repair shop everyone is looking for: fair prices, honest work, and comitted to making you a long term customer. I've taken our 5 cars to Bryan ever since he first opened up in another location. They will let you know what your car needs now and what they see it needing in the future so that you can plan maintenance/repair work. It's the only auto repair business that I trust.

Thanks Rich, we appreciate the kind words.

- Valley Automotive
5

I was surprised at the very personable and great service! I highly recommend them!

5

HONEST folks at this shop. Do NOT worry when you take your vehicle to get repaired here. They will fix only what needs to be done and not add in a bunch of stuff your vehicle doesn’t really need. Very satisfied with their work.

5

Professional business and the owner is a great human being. They care care of there customers.

Thanks Michael! We appreciate the honest feedback.

- Valley Automotive
4

Good customer service. But they misdiagnosed my electrical problem twice. The first misdiagnosis cost me $140, the second would have cost me $700 if i hadn't found the problem myself. Also told me my vehicle was fixed and ready to go, when it wasn't. Made it right in the end.

Tim, thank you for taking the time to give a fair review of my business. I apologize for the multiple mistakes we made in attempting to repair your vehicle. We did not meet your expectations in any way when you came to pick up your vehicle. Your truck was not fixed and completed as we had promised earlier. Furthermore, we attempted to diagnose it while you waited. This hurried our procedure and that was also a mistake. This is not a standard practice of ours. I understand that we cannot be perfect, but I do attempt to rectify any issue that I am aware of. As of this time I have attempted to call you and send you a letter and I await your response. Bryan - Owner, Valley Automotive Repair & Electric

- Valley Automotive
5

Customer service is great (they are willing to take a little time to explain things). The quality of the work is unbeatable. In every case (my coworkers and I have sent our vehicles here multiple times), the area of the repair was clean, precise, and exactly as intended from the OEM. I am a bit of a backyard mechanic, and when I do not have time to do a repair on my own vehicle, this is the only shop I trust to do the level of quality mechanical work that I expect. Some people have commented on their prices being high, and sure; there are places that are quite a bit cheaper. I have tried out many of these places myself - it isn't worth the cheaper price. These people are worth every penny of what they charge and their prices really are not out of line with the true cost of things. They really care about what they do even though their best work is frequently hidden under the hood.

Thanks Matt, It's a pleasure working with you!

- Valley Automotive
5

Great service and very friendly staff!

Thank you Toni, I was a pleasure to work with you! Bryan K -Owner

- Valley Automotive
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