Covington Auto Repair

This was by far the best experience I've ever had with a mechanic/auto shop! First, I called early January because my car tabs were due and I knew I needed to pass emissions this year. My check engine light was on (auto fail for emissions) and based on the code I knew it was at least $1000 fix. When I called in and explained what was wrong and that I needed to fix it to pass emissions they informed me that emissions test were no longer required as of January 1st....they didn't have to tell me that. They could have just taken my money and I wouldn't have known. That was my first indication that this was a good company. Fast forward to early March, my car died on a Friday afternoon and after looking at it I saw that my battery cables were corroded and needed changed. They let me drop my car off that day, drove me home so I didn't have to pay for an Uber, fixed it for cheaper than any mechanic I've ever used, gave me a detailed list of everything they saw while fixing it (while at the same time not pushing any extra services!) And as a cherry on top of a great experience they gave me a free box of girl scout cookies! I never write reviews but I would be doing the world a disservice if I didn't say that this is by far the BEST people to trust your car with!!

Incredible customer service, great communication, honest service.

The staff is great. So welcoming when you walk through the door! I’ve had my oil changed and the updates through text are amazing. I will definitely be taking my car back anytime it needs work!

Great customer service, they work with everyone's repair needs quick and prompt responses highly recommend

The jeep is 20 years old and still running like new thanks to the wonderful folks at Valley...

Chris and the Staff are great! Got my Truck done quickly!

Fast, professional, no pressure work. Will be back!

Emily and Angie were exceptional with their friendliness and professionalism. Nothing more discouraging then not knowing whats going on with your vehicle. They took my worries away! As a full time nurse and mom I don’t have time to deal with my car issues. They had it towed and kept me update daily. Quick, fast and just super nice! Thanks to the car technicians that fixed it. Sorry I don’t know there names, otherwise would mention them. Thanks again my car actually starts now and isn’t annoying and loud. Certainly not overpriced for peace of mind! Thanks Shauna Graber

I've read reviews from several different sites before choosing Valley Automotive Repair. I wanted to be sure that I would be provided great service at a great price. All of the reviews were right!! The people here are friendly. They don't hide anything from you or surprise you with hidden charges. Everything was explained comprehensively with reports to back up their findings. I'm not taking my SUV anywhere else! I highly recommend.

We are highly satisfied with everything done here. Emily does an amazing job. Angie is incredibly personable and a great addition to the team. I love the online report they give you because it helps me keep track of upcoming services needed. The text message reminders are also great if you have a very busy life and forget to schedule service. We've never had any issues with any of the work done. Prices are very reasonable, and better yet, you support a local business!