I like the fact that each repair or maintenance procedure is explained to me clearly and concisely. My young adult children are patiently taught about care care. If Valley Auto personnel don't immediately know what is wrong they say so and assume responsibility to find out! Pricing is competitive and reflects all factors involving our family needs and the automobiles' needs. Often we hear things like "this repair can wait for now, but this one must be done right away." I feel safer with their good work riding on my wheels!