Covington Auto Repair

I WOULD RETURN TO AND RECOMMEND VAE. WHILE PICKING UP MY VEHICLE, THE OWNER CAME OUT AND EXPLAINED MY BILL. WHILE DOING SO, HE DETERMINED THERE WAS A MORE EFFICIENT WAY OF ANALYZING MY VEHICLES ISSUE, SO W/O ME SAYING ANYTHING OR KNOWING BETTER, HE REDUCED MY BILL BY HALF..... GREAT WAY TO EARN BUSINESS! THANKS FOR YOU HONESTY. JEFF

FIRST EXPERIENCE W/VAE AND I WILL NOT HESITATE TO REURN OR RECOMMEND. I WAS QUOTED A PRICE OVER THE PHONE AND WHEN I PICKED UP VEHICLE, THE OWNER CAME OUT AND EXPLAINED THE CHARGES TO ME. AS HE WAS DOING SO, HE REALIZED THEY SHOULD HAVE TRACED THE PROBLEM DIFFERENTLY WHICH WOULD HAVE BEEN QUICKER AND LESS EXPENSIVE. HE THEN REDUCED THE BILL BY HALF. I APPRECIATE THE HONESTY. A GREAT WAY TO EARN BUSINESS. THANKS, JEFF

Problems were looked at and fixed on a timely manner. Problems were explained.

nice work thank you for catching the needs before they become nightmares

Great service again! Always a pleasure.

Excellent service...way beyond expectation!! Plan on doing all my truck mechanical work with Valley Automotive Electric and refering many others to them too!! Great job Bryan and crew!

Thanks again for talking to my dad and I about the different options of repairs.

The staff that i had the pleasure of meeting were all polite, caring,professional and knowledgeable.

Everytime I visit Brian's shop I am taken care of like family. They always seem to do something above and beyond and that, as well as trust, keeps me coming back and going nowhere else for my car.

This is the first service we had done on our 2001 Acura that wasn't with the dealer. For a $30 oil change, they completed a full inspection and let us know recommended repairs in order of urgency. Even though our car has a lot of miles, they suggested only a transmission flush as a need and prioritized things that would be necessary down the road so we could plan the expense of the bigger repairs. They also advised that a few of their services could be done cheaper at Les Schwab, but sold their high quality of parts and work guarantees. Their honesty and attitude to not push for work that isn't necessary yet makes us feel much more secure in trusting what does need to be repaired. Everyone was really nice, too.