This was by far the best experience I've ever had with a mechanic/auto shop! First, I called early January because my car tabs were due and I knew I needed to pass emissions this year. My check engine light was on (auto fail for emissions) and based on the code I knew it was at least $1000 fix. When I called in and explained what was wrong and that I needed to fix it to pass emissions they informed me that emissions test were no longer required as of January 1st....they didn't have to tell me that. They could have just taken my money and I wouldn't have known. That was my first indication that this was a good company. Fast forward to early March, my car died on a Friday afternoon and after looking at it I saw that my battery cables were corroded and needed changed. They let me drop my car off that day, drove me home so I didn't have to pay for an Uber, fixed it for cheaper than any mechanic I've ever used, gave me a detailed list of everything they saw while fixing it (while at the same time not pushing any extra services!) And as a cherry on top of a great experience they gave me a free box of girl scout cookies! I never write reviews but I would be doing the world a disservice if I didn't say that this is by far the BEST people to trust your car with!!
Thank you Danielle, we all truly appreciate the support.
- Valley Automotive