Thank you to our loyal customers WHO TRUST Valley Automotive

5

I was informed by my car dealership's Service Department that my car had a leaky water pump. They indicated that the water pump required replacement and the cost would be $584. I had just replaced my water pump in June 2014 while my vehicle was under warranty so I was surprised. My dash light was not lit up with the water faucet light and I had no water under my car when parked. Hmmm. Nevertheless, I scheduled an appointment with the Service Department for the replacement of the water pump but I kept having a 'nagging' feeling in the back of my mind that I should secure a second opinion. Since I live in Maple Valley and I had heard good things about Valley Automotive Electric, I called them on the phone to set up an appointment to have the pump inspected/checked out. I was able to secure an appointment for the following day.I received a phone call around noon the following day. They informed me that although the water pump had a couple of dry water stains on it, the pump was not leaking!! They did run fluid diagnostic tests and determined that my transmission and brake fluids needed to be flushed, but other than that, everything was okay. I authorized the flushing of those 2 lines (which the dealership Service Department said were okay) and they offered me a ride home. I did not need a ride home or a ride to Valley automotive Electric to pick up my Buick but I definitely appreciated that they offered this free service. If the water pump would have had to be replaced. Valley's quote was significantly less than the dealership's. I also appreciated their integrity in informing me my vehicle did not require a replacement of the water pump. If they had been less than honest, they could have taken me for a ride. I highly recommend Valley Automotive Electric. They also left my vehicle in pristine condition.

5

Always available to help find out whats going on with my cars.

5

I never bring my cars back for the same problem. It's fixed the first time and it works.

5

Love working with Bryan and Emily at Valley Automotive. They are conscientious with your car and friendly with their customers. I recommend them to anyone who needs an honest and reliable mechanic.

5

The staff at Valley Auto do consistently good work - and along the way, are courteous, prompt and up-front about the needed repairs and costs. There are other repair shops in the area, some of them closer, but we don't even consider taking our cars anywhere else now.

5

Awesome service. Didn't realize you folks were so close to the house. Will definitely use you for our other vehicles.

5

Had a camshaft replaced. Excellent job.

5

Local super hero mechanics! Come here for all your mechanical needs. I have been coming here for oil changes and car repairs for years. I always leave happy.

5

I live in Oregon and when the engine light in my 1999 Honda Passport came on, I had no idea who I could take my car to . Going on the Internet was a challenge, but ALL the reviews of Valley Automotive were Excellent, and now I can add mine to them. They communicated with me all the way along, even staying late the first day I came in to give me a complete breakdown of cost and what they had found. It was a MAJOR job that needed to be done, including replacing a gasket in the manifold and replacing the timing belt and water pump, among other "odds and ends". The price was very reasonable, but it was the attention to the details of my vehicle and the knowledge of all. The shop is clean, the staff is friendly and all are knowledgeable. I cannot say enough good things, but a big THANK YOU to all.

5

Great experience from making appointment to picking up my car.

Scroll to Top
Valley Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Valley Automotive (425) 432-5476 if you have any issues in accessing any area of our website.