Covington Auto Repair

Like everyone else, I have been to many shops over the last 25 years. Valley Automotive has put ALL other shops I have been to, to shame. This is why I have been consistently driving passed many other shops and taking longer trips just to get my vehicle to Valley Automotive. Every employee I have talked to has been extremely helpful and accommodating as much as possible. Their mechanics have been the most thorough in not only finding the issues with my vehicles but in providing me with the best and most accurate information as to the problems, the solutions and the actual severity of the issues at hand. This is the only shop I have ever dealt with that has provided timely updates and feedback to include the actual mechanic working on my vehicle. The reports and photos and documentation is second to none. Because of this, I will continue to drive by those other shops just to get my car here.

I like what they do, the office staff are great, very satisfied work done on my truck thanks

We love this place! We take our cars here (Tahoe, 350z, 2003 beetle, and a work van) for routine service and issues. They are honest and don’t pressure. I will say they are not in “cheap” but they take pride in the work and have always kept their word on their service warranties, so for the extra piece of mind, it’s fair. And everyone is so nice and pleasant, that’s a great bonus!

Great service. Very professional. No complaints

Been going to Valley for a number of years, always great service. Thank you Emily and the rest of the team.

Very professional and kept us informed the whole repair process. James and Emily are both very knowledgeable and nice to work with. Will definitely be back.

Team did a good job of fixing the issues and turnaround time was reasonable.

What a great place to be able have work done on my car. Very happy with the customer service and the repairs done here. This is the place I know I can trust to figure out mechanical and electrical issues and do the repairs properly.

Always very helpful, knowledgeable, great communication, good fair price. No reason to look elsewhere

Amazing service by Emily and her staff! I am more than impressed with the care and effort Emily went through while dealing with my warranty provider. She never gave up and was able to get them to cover what needed to be done. Also, Valley’s inspection report is incredible. Clearly highlighted the critical areas of need for my car without pressure to get them done. I immediately scheduled more work, and will never take my car anywhere else. Thanks so much Emily!!