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Thank you to our loyal customers WHO TRUST Valley Automotive

5

my 1st experience with Valley Automotive was very pleasant. I was given a quote and kept informed on the timeline of the repairs and any problems or changes they needed to make. Very friendly and competent. I will recommend them in the future. I have had another repair done to my truck on July 3rd 2020 and cannot say enough about how they went above and beyond to get my truck done so I could have it for the 4th of July weekend. They stayed late to finish the repairs on my truck by an hour and a half and still only charged me the normal shop rate. Emily kept me posted on the progress and the technicians put in the extra effort. I highly recommend this Auto repair shop. Great people.

Thanks Jim, we do our best to take care of our customers. I appreciate the kind words. -Bryan -Owner

- Valley Automotive
5

Very in-depth service. Would recommend to anyone needing any services on their vehicles.

5

Valley Auto exceeds expectations EVERY time! Highly recommended for those in need of an honest, top notch mechanic.

5

Great job, friendly professional staff. Amazing diagnostic website. Thanks again!

5

Always very happy. Been going here for years. Friendly, professional and a local business that I will continue to support for years to come.

5

I brought my truck in for some alignment issues following an accident, which typically complicates any repair. They swapped a few parts, performed an alignment, and got my truck back to me. One of the parts still didn't feel quite right when I got it back from them, so they got me back in right away and fixed my lingering issues free of charge. Very professional, and my truck isn't showing any signs of steering or alignment issues!

5

Friendly staff and done quickly.

5

The ongoing communication was very good and helpful...I appreciated Emily and the transparency with full range of options offered...new to Covington area, always great to find a good garage!

5

Good service, fairly priced, and trusted. I have never gone wrong with them. everything done correctly the first time!

5

I had to find a new mechanic. I read many of their reviews and was impressed. I figured let's give it a try. I was initially quoted a certain amount for a few items that needed to be replaced. I received a thorough report of what needed to be done. When they took the certain part apart they found out that item did not need to be replaced but it did need a good solid fix. It appears that the other mechanic did a cheap fix on that that certain part. They explained why the part did not need replacement. They asked me if I was hearing a noise when I would drive. I replied yes. They said by fixing that part I should not hear the noise any more. I drove my car and yes they were RIGHT I do not hear the noise anymore. Valley Automotive by being HONEST they SAVED me a lot of money. With the COVID-19 they were quick to fix my car and followed safety protocols to keep themselves and their customers safe. They returned my car clean. I would HIGHLY recommend Valley Automotive. You will not be disappointed. Their reviews definitely speak VOLUME. Thank you Valley Automotive I have found my mechanic!!!

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