Covington Auto Repair

We were very happy with the customer service and communication from Valley Automotive. They were efficient and fair. It is nice to have a local automobile repair service that we left feeling we were treated fairly and trusting the work done. I would highly recommend and will be using them again in the future.

Valley’s use of technology to enhance the customer experience is very impressive. They use text updates and detailed vehicle repots very effectively. It makes it nice to know the status of your vehicle and to have a report of recommended services However, that does not take the place of personal customer service. Emily is very friendly and knowledgeable. I had a great experience with them and would highly recommend this company!!

This is a great shop. They they picked me up when the car was done and were extremely friendly.

I would not have any other place repair my cars. I have been going there for years and have always been satisfied with their service.

Reliable quality service.

Valley automotive saved my Christmas for my son and I to be able to give the gift of time to each other and go up in the snow 4-wheeling with the SUV that was in their shop for service. On Christmas Eve when my radiator failed during a transmission service they went out of their way to not only find another radiator and install it but staid after hours to complete the job. My extra special thanks to the mechanic working on the vehicle Tawnee a special Merry Christmas to you like the one you gave to me and my family!!

Great service!

Very pleased I found this great auto repair shop in Covington! I was so impressed by the service and excellent communication overall. They were honest and transparent in the quote and inspection process. They finished the work in great time to ensure me and my family were ready for our Christmas Day road trip. Valley automotive repair has definitely won my loyal business for life.

Cant say enough good things about the team at valley auto! From servicing my daily driver GMC canyon pickup to our fleet of Detailing Van's valley automotive does it all. Very impressed with there intake and communication system everything is very straight forward a laid out, no hidden fees like some of the other local shops. Definitely will be returning and sending our clients there way.

They were very informative. The communication while my car was in there shop was excellent. They diagnosed and fixed the problem in little over a hour at a very reasonable price. Larry