Covington Auto Repair

Always very informational and not pushy. Always make you feel comfortable:)

Thank you very much for your excellent service. I'm extremely satisfied with the customer service by Emily and James. They have been very helpful in explaining to me the issues and maintenance of my truck that was required. I appreciate and I'm very thankful that they were able to lend me a loaner car, free of charge in order to be able to get to work during the time that my truck was being serviced. Valley Automotive has done a superb job with a fair and reasonable rate that is backed up by a warranty. I will highly recommend Valley Automotive to all my family and friends to have their vehicle serviced there. Have a blessed day everyone!

Wonderful service, told me what to expect gave me an in-depth review of the inspection and what their costs would be to fix any issues with my car. Will definitely return for more service later on!

Very kind, communicative, and informative! I love the reports that they provide and how it explains a thorough diagnosis of my car.

Impeccable work and service. You cant go wrong with these guys.

As a retired business owner I am aware of the challenges and dedication to service necessary to succeed. As many others do today, I seek out smaller, local businesses that come recommended. Valley Automotive recently serviced my Tundra which involved replacement of a rear wheel bearing. From the extended courtesies, excellent service and detailed report on the repairs and suggested maintenance items, I couldnt have been more satisfied. I highly recommend Valley Automotive for any vehicle maintenance or repair work you might need.

Am very satisfied with the service I receive at Valley Automotive!!

Nicest, most friendly and informative staff EVER. Can't recommend highly enough! Very thorough and professional work.

Ive been taking my familys cars to Valley Automotive for a year now and theyve worked on my old cars and complicated new car (Mercedes with air driven suspension system). They are always quick to do the right thing, keep me posted on the status of the car, and honor what they say they will do. Ive been to many Lexus and Mercedes dealerships for maintenance and their service is so much better (shout out to Emily and James for their terrific service). Another great technician is Ian, who takes on the hard jobs and has always delivered. THANK YOU Valley Automotive, what a great team.

Beyond thankful for all the help the team at Valley auto provided. Besides the overall just amazing customer service, transparency and quality work- you can tell the people here genuinely care. If you’re still unsure about whether you should take your car to valley auto, this is your sign to do so. Thank you emily for all your help, and especially thank you to James who made this whole process so easy. James answered every call, and returned every voicemail, assured me when i was worried and provided a level of comfort that has secured me as a customer for as long as i live in Washington.