We will be closed on December 24th and 25th | Valley Automotive

Thank you to our loyal customers WHO TRUST Valley Automotive

5

I asked them to take a look at the electrical system as I was having strange issues with it and I was happy with the feedback they provided and Emily in the office went out of her way to communicate progress with me while I was out of town.

5

These guys are the best!

5

I brought my Audi S4 into Valley Automotive Electric for an oil change and to diagnose a noise. They were quick to determine what the noise was and what needed to be done to fix the problem. The oil change, and what turned out to be a differential fluid change was done and they even delayed the work to ensure that the correct fluids were used on my car and communication throughout the entire process was exceptional. The car has been noise-free since I picked it back up. I am new to the area and will definitely be back to have my car as well as my girlfriends Subaru Outback serviced by these folks in the near future.

5

I was informed by my car dealership's Service Department that my car had a leaky water pump. They indicated that the water pump required replacement and the cost would be $584. I had just replaced my water pump in June 2014 while my vehicle was under warranty so I was surprised. My dash light was not lit up with the water faucet light and I had no water under my car when parked. Hmmm. Nevertheless, I scheduled an appointment with the Service Department for the replacement of the water pump but I kept having a 'nagging' feeling in the back of my mind that I should secure a second opinion. Since I live in Maple Valley and I had heard good things about Valley Automotive Electric, I called them on the phone to set up an appointment to have the pump inspected/checked out. I was able to secure an appointment for the following day.I received a phone call around noon the following day. They informed me that although the water pump had a couple of dry water stains on it, the pump was not leaking!! They did run fluid diagnostic tests and determined that my transmission and brake fluids needed to be flushed, but other than that, everything was okay. I authorized the flushing of those 2 lines (which the dealership Service Department said were okay) and they offered me a ride home. I did not need a ride home or a ride to Valley automotive Electric to pick up my Buick but I definitely appreciated that they offered this free service. If the water pump would have had to be replaced. Valley's quote was significantly less than the dealership's. I also appreciated their integrity in informing me my vehicle did not require a replacement of the water pump. If they had been less than honest, they could have taken me for a ride. I highly recommend Valley Automotive Electric. They also left my vehicle in pristine condition.

5

Always available to help find out whats going on with my cars.

5

I never bring my cars back for the same problem. It's fixed the first time and it works.

5

Love working with Bryan and Emily at Valley Automotive. They are conscientious with your car and friendly with their customers. I recommend them to anyone who needs an honest and reliable mechanic.

5

The staff at Valley Auto do consistently good work - and along the way, are courteous, prompt and up-front about the needed repairs and costs. There are other repair shops in the area, some of them closer, but we don't even consider taking our cars anywhere else now.

5

Awesome service. Didn't realize you folks were so close to the house. Will definitely use you for our other vehicles.

5

Had a camshaft replaced. Excellent job.

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