My vehicle was stolen in the recent wave of Hyundai and Kia thefts. Unfortunately, because so many of these cars were being stolen I couldn’t find a shop to repair my broken out window and major ignition damage once it was recovered. I finally found this shop through family friends and they immediately worked with me to arrange for my vehicle to be towed in and repaired. The employees are very friendly and more responsive to questions and information requests than any other shop I’ve worked with. They also kept me up to date on their communication with my insurance claim agent. I was able to receive updates whenever I asked, and was always informed of changes to the completion timeline or expected repairs in a timely manner. I recommend this shop for the quality repair job and for the customer service experience. You may find a cheaper option elsewhere but if you want to be treated well I 100% recommend them.
Thank you for the review and wonderful feedback, Nicole, we truly appreciate your business and look forward to seeing you again!
- Valley Automotive