Covington Auto Repair

Staff is very friendly and took the time to review my needs before and after the repairs. Repairs were done in a timely fashion amd came in close to estimate with no surprises.

This was a great experience. I never needed to question what was happening. All information was sent in a timely manner and all decisions were left up to me with no pressure.

Staff was very courteous and professional. I especially like that they kept me up to date via text messages and provided an electronic copy of my diagnostic report. They weren't at all pushy to have extra work done.

Staff was very courteous and professional. I especially like that they kept me up to date via text messages and provided an electronic copy of my diagnostic report. They weren't at all pushy to have extra work done.

Fantastic as always-quick, upfront, accommodating, and excellent service.

Valley Automotive did an outstanding job on a 90s Ford F250 that had been running poorly. Because it's a lifted 4x4 with a large engine, I'd originally taken it to an off-road specialist, but they didn't find anything wrong. After Valley's mechanics were done with the truck, the engine ran perfectly and it felt like it had about twice as much power and acceleration. I also appreciated how polite, professional, and communicative their staff were, as well as the detailed diagnostic report.

Their customer service is amazing!!! They go above and beyond to fully check your vehicle, give you a complete overview of what's needed/recommended by there's no pressure, I was able to decide, with their guidance, what I needed to do now, and what I could wait on.

Professional, friendly, knowledgeable. As a Deaf person, they accommodated my communication needs above and beyond what most businesses do (or rather-don’t do). I love this combination of professionalism and willingness to accommodate communication needs! Thank you, and Blessings.

Valley Automotive Repair and Electric does excellent work. They are very thorough, use quality parts, and get things done in a timely manner. The front office is friendly and one thing I appreciate most which in my mind separates them from their competition is their level of communication. They are always quick to respond to and do a great job of keeping me updated on my vehicle's progress. I've been trusting them with my vehicles since 2020 and will continue to do so until I leave the area. Highly recommend!